Free diagnosis for local customers

Visit Free Fusion – Phone Repair in Corby

Visit our independent phone and tablet repair centre in Corby for professional repairs, diagnostics and same-day service on many common faults.

Free Fusion
62a High Street, Old Village
Corby, Northamptonshire
NN17 1UU

Use the map below to plan your visit or get directions directly in Google Maps.

Contact Free Fusion – UK-Wide Mail-In & Local Corby Service Centre

Whether you are visiting us locally in Corby or sending a device to us from elsewhere in the UK, Free Fusion offers a straightforward repair service for phones and tablets.

Local customers can visit our Corby repair centre in person, while customers further afield can use our UK-wide mail-in repair service.

Below you will find our contact details, opening hours and step-by-step instructions for sending your device to us securely.

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📞 Contact Details & Location

Need to contact Free Fusion or visit our repair centre in Corby? You can call, email or visit us using the details below.

  • Workshop Address: Free Fusion, 62a High Street, Old Village, Corby, Northamptonshire, NN17 1UU

  • Telephone: 01536 260 558

  • Email: office@iphonespecialist.co.uk

🕒 Opening Hours

Our Corby repair centre is open during the following hours:

  • Monday to Friday: 9 a.m. – 5 p.m.

  • Saturday: 10 a.m. – 2 p.m.

  • Sunday: Closed

📦 Mandatory 4-Step Mail-In Instruction for UK Customers

🚨 CRITICAL LOGISTICS NOTICE: To prevent your device from being quarantined in our facility, you MUST follow these 4 engineering steps before handling your package over to Royal Mail or your chosen courier. We regularly receive anonymous parcels with no identification, which causes massive repair delays. Help us protect your tech by executing this protocol:

Step 1: Secure Your Online Order

Before sending anything to our facility, navigate through our store and purchase the specific repair or diagnostic service required for your model. Complete the checkout phase to generate your unique system tracking profile.

Step 2: Industrial Shock-Proof Packaging

Do not ship electronics in standard paper envelopes. Wrap your smartphone, tablet, or laptop securely in several protective layers of heavy-duty bubble wrap, and place it into a rigid, crush-proof cardboard box.

Step 3: Insert Your Identity Reference (Crucial)

Take a sheet of paper and clearly write down your Full Name, Active Phone Number, and your online Order ID Number. Place this document inside the box directly on top of the device. This allows Angela to immediately scan your device into our system the second the mail courier unloads it.

Step 4: Dispatch via Fully Insured Tracked Delivery

Address your parcel exactly as follows:

Free Fusion > 62a High Street, Old Village > Corby, Northamptonshire > NN17 1UU We highly advise using Royal Mail Special Delivery Guaranteed or a reputable tracked courier service to ensure your device is fully insured against transit loss or external courier damage.

💬 Frequently Contact Queries Answered (FAQ)

How can I contact you regarding a warranty question?

You can email our customer desk directly at office@iphonespecialist.co.uk or call 01536 260 558. Please ensure you quote your original invoice number or Order ID so Matt or Angela can pull up your hardware repair matrix immediately.

Is there a car park close to your shop for walk-ins?

Yes. Our Corby Old Village facility has a highly convenient public car park located just a short two-minute walk away. Alternatively, short-stay parking is accessible directly in front of our main shop front on the road, providing hassle-free drop-offs for local battery isolations and diagnostic check-ins.

What happens if I forget to include my Order ID inside the package?

If a package arrives without an identity sheet, it is logged into our “Unidentified Hold Inventory.” Our engineers cannot begin structural diagnostics or ultrasonic cleaning until you contact us with your parcel tracking reference or courier slip to verify ownership. Always complete Step 3 of our shipping guidelines to avoid this.

Certified by Information Commissioner’s Office since 2012

Outstanding Customer Service

Same-day service for most repairs

100% Secure Checkout

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